Confidentiality
Of your clients, pricing and tools.
For MSPs
Your clients. Our builders.
Managed service providers are asked for automation, integrations and reporting their teams do not have time to build. Magnolia Systems works behind you: you own the client relationship and the first conversation; we build, document and hand over.
IRIS (Integrated Reasoning & Intelligence Steward) is our planning assistant. The scoping page saves your answers to your own computer as a file, then offers a link to email them to us.
How it works
Under your process, with your client.
- 01
You scope with your client
We join the call only if you ask us to.
- 02
We agree the work with you
In a statement of work: what is built, by when, and how it is accepted.
- 03
We build under your process
Your ticketing, your naming, your client's change approvals.
- 04
We hand over documentation
Documentation your team can support.
What we build
The work your clients ask for.
- Microsoft 365 and Power Platform automations.
- Integrations between line-of-business systems, accounting and reporting.
- Data pipelines and reports that pull from several systems into one place.
- Small internal tools where off-the-shelf software does not fit.
Ground rules we put in writing
Your clients stay yours.
No soliciting
Of your clients. The exact clause is agreed with you and kept narrow.
Data handling
Your client's data is handled under your instructions, and we sign the data processing terms that sit under yours.
Access you control
We use only the access you or your client grant, and you decide when it ends.
What changes the scope
Volume, environments and capacity.
The volume of work each month, the number of client environments, the systems involved, and whether you need a reserved amount of capacity or work by project.
Bring us the backlog.
Describe the kind of work your clients ask for on the IRIS scoping page. You keep a copy.